Privacy Policy – SK Crystals Website
This Privacy Policy outlines how personal information is gathered, used, and shared when visitors interact with or make purchases from www.skcrystals.com (the “Site”).
**Personal Information We Collect**
When you access the Site, certain information about your device is automatically collected, such as your web browser details, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we gather data about the specific web pages or products you view, referral websites or search terms that directed you to the Site, and your interactions with the Site. This information is referred to as “Device Information.”
We collect Device Information using various technologies:
– **Cookies:** Data files placed on your device or computer, often containing an anonymous unique identifier. For details on cookies and how to disable them, visit http://www.allaboutcookies.org.
– **Log files:** Record actions on the Site, including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– **Web beacons, tags, and pixels:** Electronic files used to record browsing information.
Furthermore, when you make a purchase or attempt to do so through the Site, we collect specific information from you, including name, billing address, shipping address, payment details (e.g., credit card numbers), email address, and phone number. This information is termed “Order Information.”
In this Privacy Policy, “Personal Information” encompasses both Device Information and Order Information.
**How We Use Your Personal Information**
We primarily use Order Information to fulfill orders placed through the Site, which includes processing payments, arranging shipping, and issuing invoices or order confirmations. Additionally, we use this information to:
– Communicate with you
– Screen orders for potential risk or fraud
– Provide information or advertising related to our products or services
Device Information is utilized to screen for potential risk and fraud (particularly IP addresses) and to enhance and optimize our Site, such as generating analytics about customer browsing and interaction patterns and assessing the effectiveness of marketing campaigns.
**Sharing Your Personal Information**
We share your Personal Information with third-party service providers to assist in using it, as described above. For example, we utilize Shopify to operate our online store and Google Analytics to understand customer interactions with the Site. Please refer to their respective privacy policies for further information on how they handle Personal Information.
We may also disclose Personal Information to comply with applicable laws and regulations, respond to legal requests for information, or protect our rights.
**Behavioral Advertising**
We use Personal Information to deliver targeted advertisements or marketing communications that we believe may interest you. Instructions for opting out of targeted advertising through various platforms are provided.
**Do Not Track**
Please note that our Site’s data collection and use practices are not altered in response to Do Not Track signals from web browsers.
**Your Rights**
If you are a European resident, you have the right to access, correct, update, or delete your personal information. Contact us via the provided information to exercise these rights. Additionally, note that your information may be processed outside of Europe, including in Canada and the United States.
**Data Retention**
We retain Order Information for our records unless you request its deletion.
**Changes to Privacy Policy**
This privacy policy may be updated periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
**Contact Us**
For more information about our privacy practices, questions, or complaints, contact us via email at help@skcrystals.in.
**About SK Crystals**
At SK Crystals, we are offering a curated collection of healing crystals and gemstones. Our crystals are of high quality, consciously sourced, and Reiki-activated to promote self-love, empowerment, and healing.